WordSmith does information
David Locke has not retired. Instead, he's finally writing for himself rather than for other people. Eventually he may get around to revising some of this now-historical content.
WordSmith, LLC is a leading provider of documentation and associated e-learning services—consulting, training, and development.
We work with clients to help them develop sensible and effective
documentation and learning architectures and strategies. We train people to design and build effective online information systems, using
Captivate®, Flare, and other tools.
Since 1985, we have worked with a broad range of clients--insurance to lumber, software to banking, pharmaceuticals and more.
Single source, re-use, re-purpose, InfoROI—
By whatever name, we aim to help you minimize costs, streamline workflows, reduce maintenance—to
maximize your use of information.
For example, some of the information in a help system can also be used, in a different format and structure, to provide materials for training, for marketing, for white papers, and more.
Information is a capital resource.
Creating and managing it require
We help you maximize return.
We produce, and help our clients learn to produce:
- Help systems
- Reference materials
- Policies and procedures
- Marketing and sales training
- Information online (& some on paper)
for most any audience
We do, and we can help you do:
- informationanalyze yours, map a strategy
for single-sourcing—multiple uses and sensible maintenance
- authoring toolschoose and learn to use
the tool that matches all your needs
- developmentwe'll do it, or get you started
with a prototype and a workflow